Alitum respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Act 1988 which came into effect from the 21 December 2001. Those Principles regulate most of our activities with respect to personal information collected, stored, used and disclosed by us. The National Privacy Principles can be obtained through the website of the office of the Federal Privacy Commissioner ( www.privacy.gov.au).
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website. Alitum does not accept any responsibility for any loss or damage caused through a breach of the Privacy Principles by a site that is not controlled by us. Alitum may change this policy from time to time. Changes will be notified by publishing them on our website.
Information collected by Alitum
The following table sets out examples of how personal information is obtained by Alitum and how it is to be used:
| Personal Information | What It Is Used For | | From clients, information such as name, address, telephone number, facsimile number, account details, contract information and confidential business information including turnover and other financial information. In relation to clients who are firms or body Corporates, this includes information in relation to principals and directors. | 1. Day to day business communications with clients
2. Providing advice to clients
3. Arranging meetings and conferences
4. Maintaining account records
5. Providing client details to investment targets and other transaction parties. | | From the community, information such as names, contact details and email addresses of members of the public who contact CWC with request for information or feedback. | 1. To respond to those requests
2. To provide marketing information to members of the public | | From other third parties such as contractors who provide services to Alitum Partnership. | 1. To communicate and correspond with such persons
2.To enable the third party to provide services to or on behalf of Alitum Partnership. |
How does Alitum handle Personal Information
Use and disclosure of information
We may use personal information collected from you for the purpose of providing you with direct marketing material and information. However if you wish to cease receiving any such information you may let us know either by email or by mail and your request will be actioned within 2 weeks.
Personal information may be disclosed to external contractors but only to enable us to provide services to you. Such contractors will be required to adopt and adhere to our Privacy Policy.
Consistent with National Privacy Principle 2, Alitum will only use or disclose personal information about an individual for a purpose other than the primary purpose of collection (a secondary purpose) if:
1. The secondary purpose is related to the primary purpose of collection;
2. You would reasonably expect us to use or disclose the information for the secondary purpose;
3. You have consented to the use or disclosure;
4. The use or disclosure is permitted or required under the law;
5. We reasonably believe on health or public safety grounds that the information should be used for another purpose; and
6. It is otherwise permitted under the National Privacy Principles.
Manner of collection
Alitum receives personal information from clients and other third parties through direct communications with such persons in the normal course of business. Alitum may collect personal information about individuals from third parties but will only do so in accordance with the National Privacy Principles.
Information collected on visiting our website
When you look at our website, a record is made of your visit and for the purpose of analysing and evaluating the performance and operation of our website, the following information is logged:
1. Your IP address;
2. The date and time of your visit to the site;
3. The pages you accessed and documents downloaded;
4. The previous site you have visited; and
5. The type of browser you are using
How Alitum uses cookies
A “cookie” is a small text file which is placed on your computer by web page servers. The purpose of a cookie is to help analyse web traffic and may let the website know when you visit a particular site. Cookies allow a web application to respond to you as an individual. They can record information about your visit to the site, allowing it to remember you next time you visit and provide any relevant information to you.
Cookies are also used to enhance the secure use of websites.
Cookies can be stored in your hard drive (“persistent cookies”) or in memory (“session cookies”). A persistent cookie is a cookie which will enable a continuing record to be kept of your visits to the website. A session cookie is a cookie which is a transient cookie and tracks your visits for a website session only.
Alitum only uses session cookies to identify which pages of the website are being used for a website session only. Upon closing your browser the session cookie set by this website is destroyed and no personal information is maintained. Alitum does not make any attempt to identify users or their general browsing activities.
Data quality
Consistent with National Privacy Principle 3, Alitum is committed to ensuring that personal information collected by Alitum remains accurate, complete and up to date. In pursuit of this goal, Alitum will from time to time request clients and information providers to update relevant personal details.
Storage and data protection
Personal information is contained both in hard copy and electronic format within the offices of Alitum. Personal information stored electronically is maintained in a secure environment.
The above records are only accessible to personnel of Alitum who require access to enable them to perform their duties. All personnel have signed Privacy and Confidentiality Agreements binding them to comply with the National Privacy Principles.
Destruction of records
Alitum will destroy records relating to personal information when such information is no longer necessary to be retained within Alitum records. Personal information will be destroyed by shredding or other secure process.
Transparency
Consistent with National Privacy Principle 5.2, Alitum will, upon request, inform a person generally about what information it holds concerning that person and for what purpose such information is held. With respect to gaining access to or correction of records, please see “Access to records”.
Access to records
Individuals may access personal information by completing the Alitum Request for Information Form and forwarding the Form to the Privacy Officer of Alitum. Copies of the Alitum Request for Information Form are available from the Privacy Officer. Any requests in relation to personal information held by Alitum should be made in writing to the Alitum Privacy Officer. No reasons have to be provided for seeking access. Where Alitum holds information to which a person is entitled to access, it will endeavour to provide a suitable range of choices as to how access may be given.
If a person believes that information held by Alitum is incorrect, incomplete or inaccurate they may request amendment of that personal information. Alitum will consider if the information requires amendment. If Alitum does not agree that there is any ground for amendment it will, if the person seeking the amendment requires, place with that person's personal information, and a statement from that person as to why the information is not accurate or up to date.
Complaints Procedure
Alitum is committed to providing those persons whose personal information it holds, a fair and responsible system for the handling of complaints concerning the collection, accuracy or disclosure of personal information.
Alitum has a designated Privacy Officer whose role includes dealing with complaints, concerns or queries that individuals may have with respect to personal information held by Alitum. Should you have any issues concerning your personal information, those complaints should be in writing and addressed to the Privacy Officer of Alitum at Level 5, 60 Collins Street Melbourne 3000 Victoria Australia.
The Privacy Compliance Officer is empowered to deal with all such complaints as expeditiously as possible through Alitum's complaints handling process. However, if you feel that we have not adequately dealt with your concerns you may refer the matter to the Office of the Federal Privacy Commissioner at:
Postal: GPO Box 5218, Sydney NSW 1042
Telephone: 1300 363 992
Facsimile: (02) 9284 9666
Email: privacy@privacy.gov.au
Change in Privacy Policy
As we plan to ensure our Privacy Policy remains current, this Policy is subject to change. Our most current Privacy Policy will appear on our internet site and you should return periodically to our internet site to review our Privacy Policy.
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